Reviews by Real Renters


4.7/5

Out of Reviews

Very friendly, professional, and responsive maintenance. Villa Lago even gifted us a personalized gift basket after moving in! The residence is clean, quiet, and safe.

Courtney is amazing, and so it the rest of the team! They answered my calls and helped push things along in a stressful time. Thank y'all so much!

Reviewed on 08/23/2024 by Certified Resident

Great place to live love the apartment and friendly neighbors. The staff here at Villa Lago always speak, have a smile on her face and are willing to help if needed. This is a clean, well-maintained apartment complex

Reviewed on 08/15/2024 by Certified Resident

Lauren was great, really made us feel comfortable and welcomed

Reviewed on 07/17/2024 by Certified Resident

El condominio está en excelentes condiciones pienso que para la aplicación deben solicitar más información en aras de saber quien son los aplicantes, ya que siento que fueron muy superficiales no nos pidieron staiment del banco el cual fuimos preparado con toda la información, mi familia les hubiera encantado ser residentes vueltos, porque reunimos las condiciones.

Reviewed on 07/13/2024 by Certified Resident

A very smooth easy process,,,

Reviewed on 07/11/2024 by Certified Resident

Excellent and lovely community.

Reviewed on 06/11/2024 by Certified Resident

The community seemed super inviting and friendly, everyone we talked to was extremely nice and helpful. Community itself was beautiful

Reviewed on 06/07/2024 by Certified Resident

Feels like home.

Reviewed on 06/01/2024 by Certified Resident

The staff at Villa Lago is very professional. They always give top-notch customer service. For me, I like how they always take the time to explain and make sure you have an understanding based on your office visit. I remember my appointment with Lauren Cortinad to tour the apartment. She was very pleasant, She took the time to answer all my questions. It took no time for her to get back to me with additional. She took the time to walk me through everything step-by-step. And honestly, It was my experience with her that made me know that that was the place for me.

Reviewed on 05/27/2024 by Certified Resident

We looked at a ton of apartments when relocating to Fort Worth from Missouri. Venterra properties were the only ones on our radar! The management is wonderful. Staff are attentive and maintenance is quick! Villa Lago is a quiet, pleasant, fur baby friendly complex. We even enjoy the duck pond on property! Guests have commented on how beautiful our apartment is. Besides the attractiveness of the complex and apartment the price was lower then the other properties we looked at. The amenities is really what sold us. Valet trash and smart home is what made us jump on it. If you are considering Villa Lago, don't miss your chance!

Reviewed on 05/09/2024 by Jessica F.

Great place to live. Office staff and maintenance are the best. Apt is very nice love the lay out. I do have noisy neighbors upstairs but you could have that anywhere so I love this place so much hate to move. It is a great place clean, friendly well kept grounds, good amenities.

Reviewed on 04/23/2024 by Certified Resident

Excellence in service9

Reviewed on 04/16/2024 by John B.

I have lived at Villa Lago for almost 3 years now and could not be happier!

Reviewed on 03/28/2024 by Certified Resident

I’m a big fan of Villa Lago. This community keeps me somewhat centered to everything I care to partake in around the Fort Worth Area

Reviewed on 03/05/2024 by Certified Resident

Upon moving in to our apartment it looked brand new and was very clean. For a 1 bedroom apartment it is very spacious and, as I like to cook, there is plenty enough counter space to prep all my food on. The fridge, microwave, and oven all looked clean and are in excellent operating condition. As a personal preference of mine I do like the washer and dryer located in the kitchen area, because in a one bedroom apartment it would be very noisy anywhere else with them on. Lastly the staff here at villa lago is very friendly and always more than a pleasure to talk to. They're willing to go the extra mile to help you out, since my gf and I drove from Washington state to move down here we had some friends check out our apartment for us and the villa lago staff accommodated that. Definitely would recommend these apartments!

Reviewed on 03/02/2024 by Jeffrey A.

I knew from the minute I was greeted in the leasing office by Laura, the tour, and how she explained the lease and process I was sold. Laura was very polite, patient and welcoming. She even followed back up with me within 24 hours and that was totally a plus.

Reviewed on 02/28/2024 by Certified Resident

Villa Lago is an AMAZING and EXCEPTIONAL community. The staff are professional and personable. You will love living here.

Reviewed on 02/10/2024 by Certified Resident

Very impressed. This place is so much more professional than many properties I’ve toured.

Reviewed on 01/28/2024 by Certified Resident

Apartment are well maintained they keep the overall look very clean. Front staff and maintenance are friendly and fast response when and if any issue occurs. I would definitely recommend Villa Lago.

Reviewed on 01/02/2024 by Certified Resident

A comfortable place to live and call home

Reviewed on 01/02/2024 by Certified Resident

Really love the place, that is why we choose to lease. Staff extremely friendly, outgoing, and fun to work with. Overall an excellent experience.

Reviewed on 12/17/2023 by Certified Resident

Villa Lago is a wholesome community with amazing apartments, it clean and quiet and it feels safe.

Reviewed on 12/09/2023 by Brandon C.

Great place to stay, very friendly staff

Reviewed on 11/19/2023 by Khadya J.

This is my third year at Villa Lago Apartments and I couldn't be happier. It is a beautiful and quiet place. All of their office and maintenance staff are friendly and excellent.

Reviewed on 11/14/2023 by Marina S.

Greatest place to live can't be beat.

Reviewed on 11/01/2023 by Certified Resident

Good community, a feeling of safety at home, would highly recommend

Reviewed on 10/25/2023 by Certified Resident

Relocating to a different state can be challenging but my point person Lauren made it smooth as possible. She responded to every email every question. She didn't make me feel that what I was asking was too many questions or being unrealistic.She was very patient with me and explain in detail the process.

Reviewed on 10/22/2023 by Jackie M.

La atencion es excelente, las instalaciones de la Comunidad en general son hermosas y su personal se esmera por mantenerlas impecables y los apartmentos son hermosos y muy comodos de verdad la mejor experiencia

Reviewed on 10/15/2023 by Carlos P.

From the moment you came to their office the staff make you feel welcome. The apartment clean and comfy I would highly recommend Villa Lago.

Reviewed on 09/30/2023 by Certified Resident

Apartments are well maintained and front office is excellent.

Reviewed on 09/28/2023 by Certified Resident

Beautiful place to live!

Reviewed on 09/21/2023 by Certified Resident