Real Happy RentersPreserve at Colony Lakes
I like the friendly staff and my apartment layout. The planned social activities provide an opportunity to meet your neighbors.
My husband and I toured the property and actually decided the day of to lease. Tashfia was helpful and very friendly.
Reviewed on 09/11/2024 by Certified Resident
The Preserve at Colony Lakes is a very beautiful place. You also don’t have to worry about finding an electricity company because they are partnered with TXU. I love that they have Smartpackages with a locker to keep your items safe.
Reviewed on 09/07/2024 by Certified Resident
Of course I would love to share this place if anyone looking for an apartment
Reviewed on 09/02/2024 by Certified Resident
GREAT EXPERIENCE
Reviewed on 08/20/2024 by Certified Resident
Beautiful community!
Reviewed on 08/16/2024 by Certified Resident
Overall it’s a good place
Reviewed on 08/15/2024 by Certified Resident
Very excellent staff, and appreciate the kind support. Still considering all my options, but thanks for the help!
Reviewed on 08/06/2024 by Certified Resident
Thank you to the front office staff that was very welcoming and warm. Their smiles melted my heart.
Reviewed on 08/04/2024 by Certified Resident
Crystal was awesome!
Reviewed on 08/01/2024 by Certified Resident
April is such a big help. She explain everything very clearly and was very approachable when conversing.
Reviewed on 07/28/2024 by Certified Resident
Crystal did an amazing job showing us around!
Reviewed on 07/26/2024 by Certified Resident
It is a nice property in a really nice neighborhood with a good amount of green space surrounding the property. I liked the pool and the balcony is large.
Reviewed on 07/25/2024 by Certified Resident
Felt welcoming and friendly
Reviewed on 07/16/2024 by Certified Resident
I truly enjoy living on this property. The staff is always friendly and helpful. The property is always clean and pretty quiet. 3 years of being proud to call Preserve my home!
Reviewed on 07/16/2024 by Certified Resident
A safe environment for families to live. Family friendly clean and secure.
Reviewed on 07/07/2024 by Certified Resident
April did an amazing job giving me a tour of the beautiful property.
Reviewed on 07/03/2024 by Certified Resident
April, was very knowledgeable, friendly and inviting.
Reviewed on 06/30/2024 by Certified Resident
I’ve been living at this property for about 8 years and seen a lot of changes. For the most part none of them have been bad. Crime is minimum and the schools are solid. The management often has events for the tenants and frequently schedules food trucks. Everyone working in the office is always kind and I’ve never had a bad experience with anyone. No real complaints, and that says alot. Would recommend to friends.
Reviewed on 06/18/2024 by Certified Resident
Quick service and Professional
Reviewed on 06/18/2024 by Certified Resident
The office staff and the maintenance staff are kind. Service requests are handled quickly.
Reviewed on 06/18/2024 by Annie M.
The community is nice and feels safe. I would highly recommend this place to someone if they are wanting to move into an apartment.
Reviewed on 06/05/2024 by Certified Resident
First time moving out and love the calmness of this environment, friendly neighbors, and love the leasing office is very caring about people’s needs.
Reviewed on 06/04/2024 by Gardenia H.
The front office and maintenance staff are knowledgeable, friendly and helpful
Reviewed on 05/28/2024 by Certified Resident
I really enjoyed the tour and our tour guide, April. i’ve been in multiple tours and she for sure was the best! provided great customer service, very friendly, and was able to explain everything without hesitation
Reviewed on 05/23/2024 by Certified Resident
Crystal and everyone in the leasing office were so friendly and genuine!! They were easy to talk to and I felt like if I ever have any issues, that they would take excellent care of me. I felt so welcome!
Reviewed on 05/20/2024 by Certified Resident
My and my Faince’s first impressions were amazing. We loved the complex and Crystal was very helpful along the way.
Reviewed on 05/13/2024 by Certified Resident
We toured 7 different locations and this was our choice ! April was awesome and has been extremely helpful since I applied. Has been willing to answer all my questions without hesitation.
Reviewed on 05/12/2024 by Certified Resident
I love Preserve at Colony Lakes! The staff is very kind and helpful and great at communicating!
Reviewed on 05/08/2024 by Certified Resident
I love this place ! Everyone is kind and willing to help with ever you need ! Community is super friendly and welcoming. I knew this was my home the very first time I viewed their apartment buildings.
Reviewed on 05/05/2024 by Naadirah H.
Excellent staff and peaceful community! I couldn't see myself living anywhere else!
Reviewed on 05/03/2024 by Damian M.
Tashfia did a great job of showing the apartment and the community.
Reviewed on 05/03/2024 by Certified Resident
I immediately fell in love when Ms. April was giving us the tour!
Reviewed on 05/02/2024 by Certified Resident
Crystal did a great job touring me the community , it sold me right away
Reviewed on 05/02/2024 by Certified Resident
Long time resident and couldn't be happier
Reviewed on 04/30/2024 by Kenneth L.
April was very nice & a great help with touring the apartment.
Reviewed on 04/29/2024 by Certified Resident
Excelente servicio muy rápido y eficaz
Reviewed on 04/25/2024 by Certified Resident
This was my first complex moving from NJ and I highly recommend this complex. Very cute and quiet for your first apartment or if you just like peace and quiet. The staff is friendly and my maintenance request are ALWAYS tended to and fixed within 12-24hrs of the request. The office staff is always smiling and they are very understanding and helpful. This complex often brings food trucks that I love and they do their best to build a community with everyone living here. Very grateful to have had such a smooth moving experience with this apartment complex and the staff.
Reviewed on 04/23/2024 by Certified Resident
The representative, Tasha was awesome, she was friendly, accommodating with all my questions
Reviewed on 04/22/2024 by Certified Resident
Awesome personnel their dedication to serve is exceptional.
Reviewed on 04/22/2024 by Certified Resident
April was very helpful with answering any questions that I had and was very nice when showing me around for the tour.
Reviewed on 04/15/2024 by Certified Resident
One thing I like about the community is it is in a quiet place. It’s close to the HWY and not to far from where I work at. I can’t wait to move here in November-October.
Reviewed on 04/14/2024 by Certified Resident
Muy buen servicio de mantenimiento y administración limpio y agradable
Reviewed on 04/09/2024 by Wilson M.
Time was taken to allow my decision.
Reviewed on 04/09/2024 by Certified Resident
April was great and left me a lasting impression! Definitely will recommend!
Reviewed on 04/05/2024 by Certified Resident
Super excited to move into this complex! All the ladies were so helpful and are making this transition so easy and welcoming! Thank you all for everything!
Reviewed on 04/04/2024 by Certified Resident
I had a great experience!! It was clean and seemed very organized!
Reviewed on 04/04/2024 by Certified Resident
My washer machine and microwave went on a blitz in the same weekend! I placed a repair order on Sunday night and they were both replaced by 1pm the next day. The maintenance man was very kinda and courteous. He even noticed my air duct for my dryer had been dislodged from the wall and fixed that too! I’m very satisfied.
Reviewed on 04/02/2024 by Patricia B.
My experience at The Preserve at Colony Lakes has been terrific!! So amazing that I tear up as I write this! Even though there’s no swim up bar at the pools, the staff and property manager, Melissa, more than make up for it by just being soo amazing! Melissa is super funny and soo sweet! She makes it just a joy to be a part of the Ventera community! Yay!
Reviewed on 03/26/2024 by Andrew S.
Incredibly friendly and caring staff. Always a great experience interacting with them. Nice premises and amenities.
Reviewed on 03/25/2024 by Certified Resident
I have been at Preserve for a year and really enjoy it. It is my first apartment and I feel safe walking around the complex and parking my car. For the most part it is quiet and I like the wifi in my apartment. Alot of parking for me and for my guest which is very convenient. Lastly I like that the community is gated and even when a gate is broken, it is usually fix it quick. Maintenance also does a good and quick job with repairs when I need it.
Reviewed on 03/24/2024 by Carrie E.
My experience in these apartments has been nothing short of amazing so far! Everyone is so nice, from the staff to the residents! I don’t feel like just another unit number. Thank you so much! And a special thank you to April, she was amazing during the move-in process!
Reviewed on 03/23/2024 by Emerald S.
The office staff and maintenance team have greatly exceeded my expectations. I have never lived at a property that did things like having a gift wrapping station during the holidays or provided free TV mounting. Only having a couple minor maintenance issues since I've lived here, I don't have a lot of experience with the maintenance team (which is a good thing), but they responded to my issues quickly, after simply making the requests through the app.
Reviewed on 03/23/2024 by Cole T.
The community was really nice.
Reviewed on 03/21/2024 by Certified Resident
The maintenance team and office staff respond to community matters with a sense of urgency and care.
Reviewed on 03/17/2024 by Certified Resident
Overall Preserve has been a great place to live. I enjoy all the amenities and the staff is always friendly and helpful.
Reviewed on 03/16/2024 by Certified Resident
Accommodating staff
Reviewed on 03/11/2024 by Certified Resident
Friendly staff, great amenities :)
Reviewed on 03/05/2024 by Certified Resident
Tashfia has been a great help.. Very supportive and responsive..
Reviewed on 03/05/2024 by Certified Resident
The Preserve is a hidden gem that offers a quiet retreat, while being minutes away from major metropolitan areas. The community is friendly, and the staff is engaged and always working on community events.
Reviewed on 03/03/2024 by Jesse M.
Peaceful community. Great service from Leasing Office Members.
Reviewed on 02/27/2024 by Certified Resident
The entire complex is very well kept.
Reviewed on 02/26/2024 by Certified Resident
April assist me with the information needed to consider this community. She was very pleasant and knew exactly what she was talking about. She answered all my questions and provided excellent customer service.
Reviewed on 02/26/2024 by Certified Resident
Preserve at Colony Lakes is a beautiful community in Stafford. The management is excellent, professional and the best the community has had in a long time.
Reviewed on 02/25/2024 by Pascale V.
Tashfia was a great host and always available to answer any questions I had. Looking forward to start enjoying my new home away from home
Reviewed on 02/25/2024 by Certified Resident
I am excited to live here. My apartment was excellent at move in. The staff was very friendly and efficient. Maintenance responded quickly when needed and to my satisfaction. I could not ask for moire.
Reviewed on 02/21/2024 by Gabriella P.
The Preserve community is friendly, responsive and caring.
Reviewed on 02/14/2024 by Christi T.
Crystal A. Did an excellent job with customer service ,very inviting,informative. She is a ray of sunshine. Overall office staff was great and so was the experience.
Reviewed on 02/08/2024 by Certified Resident
Love the quick easy and friendly communication and service I get at my apartment.
Reviewed on 02/03/2024 by Taylor T.
I have experienced a wonderful 2 years here I love my view the quietness and the staff
Reviewed on 02/02/2024 by Certified Resident
I needed to move quickly and randomly stumbled on this complex. Best moment of 2023! The office staff are always pleasant and very helpful. The neighbors are calm and friendly for the most part. The neighborhood is quiet and well kept.
Reviewed on 01/31/2024 by Certified Resident
Really excited to see the community events!
Reviewed on 01/27/2024 by Certified Resident
The staff was very helpful and professional.
Reviewed on 01/26/2024 by Certified Resident
The staff is always great and keeps the residents updated about anything happening in the community. They take good care of the complex and the people living in it.
Reviewed on 01/25/2024 by Brandon S.
Our primary focus is the floorplan and storage. This is the only community we've found that offers in-unit storage options and climate-controlled garages that could also be used for storage.
Reviewed on 01/22/2024 by Certified Resident
It was great everything was ready and clean and people were also very warm and welcoming.
Reviewed on 01/19/2024 by Madiha A.
Preserve at colony lakes is a good place to move in. Its peaceful and clean. Management is very responsive. Although there were few concerns i was not satisfied with when moved in, but the management team cooperated with us and looked after everything.
Reviewed on 01/16/2024 by Yousra S.
Of all the apartments I visited I know I made the right choice. I love it here.
Reviewed on 01/11/2024 by Melissa P.
I'm new here but I am very much enjoying my new apartment. It's a nice place to come home to. It is a very well-kept-up property and very peaceful.
Reviewed on 01/11/2024 by Melissa P.
I love it .. Still looking but this apartment is in out top pick.
Reviewed on 01/07/2024 by Certified Resident
I love this community so much. Been living here since April (2023) and I have never had an issue with anything. Staff is amazing and so caring. Amenities are great. The activities they do to create an even bigger sense of community are so thoughtful.
Reviewed on 12/20/2023 by Glarimar S.
I have lived here for almost 2 years and living has been made easy. Anytime I have a concern it is resolved thoroughly and expeditiously. The property is always clean and the staff is always friendly. I enjoy preserve at colony lakes.
Reviewed on 12/12/2023 by Certified Resident
I am over the moon with joy about living on this property. I had never been greeted with such joy and excitement. I absolutely love the staff here, Melissa, Yun, Crystal, and April, Oh my gosh, there is so much positive energy under one roof. I can't think of a better place to live. The property is beautifully maintained and clean, and everything is so organized. I feel like I've known these women my whole life.
Reviewed on 12/12/2023 by Melissa P.
A great community with very responsive and kind staff.
Reviewed on 12/03/2023 by Carlee G.
Surrounding looks goods. Staff was kind and helpful
Reviewed on 11/26/2023 by Certified Resident
Super calm and clean the young lady that helped me out was very knowledgeable professional and friendly!
Reviewed on 11/12/2023 by Certified Resident
The community is just what I am looking for. I love it.
Reviewed on 11/10/2023 by Certified Resident
Nice, peaceful
Reviewed on 11/05/2023 by Certified Resident
The staff at Venterra was so friendly and courteous the best of all the apartments that I've visited in this whole area.
Reviewed on 11/01/2023 by Certified Resident
Thanks to Crystal Allen who made my rent process experience very nice
Reviewed on 10/24/2023 by Certified Resident
April did an amazing job showing the community and updating me on what to expect and what was available within the community. She was very friendly and warm.
Reviewed on 10/22/2023 by Certified Resident
Great community
Reviewed on 10/09/2023 by Certified Resident
I ABSOLUTELY LOVE MY APARTMENT HOMES, BEEN FEW CHALLENGES, I HIGHLY RECOMMENDED AS BEAUTIFUL SAFE PLACE TO LIVE. BUT REALLY PRICEY
Reviewed on 09/27/2023 by Certified Resident
Great place to live, kept clean and quiet. Professional service at all times.